Sales Associate
Michael Kors in Los Angeles seeks a Part-time Sales Associate to deliver luxury client service, manage store operations and meet sales targets.
Overview
Michael Kors is a global luxury fashion brand known for modern, accessible American sportswear, accessories and footwear. The brand operates internationally across retail, wholesale and digital channels and is part of Capri Holdings Limited, a global fashion group that includes other luxury labels. As an employer, Michael Kors emphasizes brand-driven retail excellence, client service and professional development within a fast-paced, fashion-focused environment.
Role & Responsibilities
- Achieve and exceed assigned sales goals through proactive selling and client engagement.
- Deliver elevated levels of customer service consistent with luxury brand standards.
- Demonstrate thorough product knowledge across merchandise assortments and translate features into client value.
- Manage post-sale details including shipping, alterations and special requests to ensure complete client satisfaction.
- Cultivate and maintain a repeat clientele using the client book and follow-up procedures.
- Resolve client inquiries and complaints promptly and professionally to maintain brand reputation.
- Maintain an organized, well-stocked selling floor and assist with stockroom inventory management.
- Support shipping, receiving and related paperwork in line with store protocols.
- Participate in stock counts, training sessions and store meetings as directed by management.
- Adhere to Point-of-Sale policies and properly execute all relevant register functions.
- Comply with company policies, attendance requirements and store operational procedures.
Qualifications
- Minimum two years of retail sales experience.
- Demonstrable clienteling skills and experience building repeat clientele.
- Strong customer service orientation with a proven record of resolving client issues.
- Familiarity with Point-of-Sale procedures and cash/register handling.
- Excellent product knowledge and an active interest in fashion and market trends.
- Ability to work a flexible schedule, including weekends and holidays, as required by retail operations.
Skills
Experience
Minimum two years of retail experience; experience in fashion or luxury retail is strongly advantageous.
Culture
The brand maintains a dynamic, customer-centric retail culture with a strong emphasis on teamwork, professional development and high-touch client service. The workplace values fashion awareness, attention to detail and a results-driven approach common to global luxury retailers.