Sales Associate

Overview

Michael Kors is a global luxury lifestyle brand known for accessible luxury in ready-to-wear, handbags and accessories. The brand is part of Capri Holdings Limited, a multinational luxury fashion group that offers cross-brand opportunities across its portfolio. As an employer, Michael Kors operates substantial retail and wholesale channels and emphasizes brand presentation, client service and commercial performance.

Role & Responsibilities

• Deliver an elevated, client-focused sales experience to achieve and exceed individual and store sales targets.
• Build and nurture long-term client relationships through active clienteling and follow-up.
• Execute daily operational tasks accurately, including point-of-sale transactions, inventory procedures and visual merchandising standards.
• Support omnichannel business by leveraging available tools and technology to convert and fulfill sales.
• Stay current on product assortment, trends and styling techniques to provide personalised styling advice.
• Collaborate with store management to identify creative initiatives that maximise personal and store sales performance.
• Prioritise and multitask in a fast-paced retail environment while maintaining high standards of presentation and service.

Qualifications

• Minimum 2+ years of relevant retail or luxury sales experience.
• Proven track record of meeting or exceeding sales targets.
• Strong customer service orientation with a passion for styling and luxury fashion.
• Self-starter with entrepreneurial drive and ability to work both independently and as part of a team.
• Flexible availability to support a variable retail schedule, including weekends and holidays.
• Technologically literate and comfortable using omnichannel retail tools and POS systems.

Skills

Experience

At least 2 years of relevant retail experience in luxury or fashion, with a demonstrated ability to drive sales and cultivate client relationships.

Benefits

Cross-brand discount; internal mobility across Versace, Jimmy Choo and Michael Kors; clothing allotment; exclusive employee sales; flexible schedule.

Culture

The brand fosters a fast-paced, commercial retail culture that prizes style, client service and individual initiative. As part of Capri Holdings, employees may benefit from cross-brand exposure and internal mobility; the company publicly emphasises diversity, inclusion and accessibility in recruitment and workplace practices.