Sales Associate

Overview

Michael Kors is a global American luxury lifestyle brand within Capri Holdings Limited, recognized for accessible luxury in ready-to-wear, handbags, footwear and accessories. As an employer, the brand operates an international retail network and seeks commercially driven, customer-centric talent to represent its aesthetic and service standards across boutiques and outlet locations.

Role & Responsibilities

• Achieve individual and store sales targets through proactive selling, clienteling and product knowledge.
• Provide an elevated level of customer service, build and maintain repeat clientele and manage a personal client book.
• Manage post-sale details including shipment, alterations and special client requests to ensure satisfaction.
• Maintain the selling floor and stockroom: merchandising, restocking and inventory control.
• Operate Point-of-Sale (POS) system accurately and comply with all sales, cash handling and store procedures.
• Participate in inventories, training sessions and store meetings as directed by management.

Qualifications

• Previous retail experience, preferably within luxury or premium fashion.
• Proven ability to work effectively as part of a team and independently.
• Excellent organisational skills with meticulous attention to detail and accuracy.
• Ability to perform under pressure in a fast-paced, high-volume retail environment.
• Strong multitasking capability and adherence to time-and-attendance obligations.

Skills

Experience

Previous experience in retail, ideally in the luxury or premium fashion sector, with a track record of meeting sales objectives and delivering exemplary client service.

Culture

Michael Kors cultivates a fast-paced, fashion-forward retail environment that values commercial performance alongside refined client service. The workplace emphasises collaboration, continuous learning and professional development to uphold the brand's elevated standards.