Sales Associate
Michael Kors is hiring a full-time Sales Associate in Krakow (Galeria Krakowska) offering a competitive salary (60,000–90,000 PLN) and retail career opportunities.
Overview
Michael Kors is a global luxury fashion house renowned for ready-to-wear, accessories and lifestyle products. The brand operates flagship boutiques and concessions in major international cities and is part of Capri Holdings, a global fashion group. As an employer it is retail-focused, brand-driven and committed to delivering elevated service in a high-volume luxury environment.
Role & Responsibilities
- Consistently achieve and exceed individual sales targets in line with store objectives and company policy.
- Apply and refine consultative sales techniques to convert enquiries and maximise average transaction value.
- Maintain deep, up-to-date product knowledge across bags, accessories, footwear, watches, jewellery and fragrances.
- Deliver exceptional, personalised customer service through clienteling and proactive relationship building using a private client book.
- Resolve customer inquiries, concerns and complaints promptly and professionally to protect brand reputation.
- Support colleagues across shop floor, stockroom and back-of-house duties to ensure smooth operations.
- Ensure the sales floor is immaculate, merchandised to brand standards and appropriately stocked.
Qualifications
- Previous retail experience, preferably in a client-facing sales role.
- Fluent in Polish and English; additional languages are an advantage.
- Flexible availability including weekends and peak retail hours.
- Ability to perform multiple roles within the store (shop floor, stock, back of house).
- Experience working for a luxury or premium brand is a plus.
Skills
Experience
Prior experience in retail sales is required; experience with luxury or premium fashion brands is strongly preferred.
Education
Secondary education (high school diploma) or equivalent; vocational retail or customer service training is a plus.
Benefits
Stable employment contract; attractive salary and employee benefits; opportunities for professional development and internal promotion.
Culture
The brand fosters a fast‑paced, customer‑centric retail culture with high standards of presentation and service. Teams operate collaboratively in a results-driven environment, with emphasis on client relationships, professional development and inclusivity.