Sales Associate

Overview

Michael Kors is a global luxury lifestyle brand known for accessible, fashion-forward apparel and accessories. The label operates within Capri Holdings, alongside other luxury houses such as Versace and Jimmy Choo, and offers international retail and wholesale platforms with opportunities for cross-brand mobility.

Role & Responsibilities

• Deliver an elevated, personalized customer experience that drives sales and builds long-term client relationships.
• Actively sell and style products, using trend knowledge to advise clients and maximize conversion and average transaction value.
• Drive omnichannel revenue by leveraging all available tools and technology to support online, in-store and click-and-collect sales.
• Execute daily operational tasks with excellence, including point-of-sale processes, inventory management and store standards.
• Prioritize and multitask to meet individual productivity goals and contribute to overall store performance.
• Collaborate with management to identify and implement creative initiatives that increase personal and store sales.

Qualifications

• Minimum 2+ years of relevant retail sales experience, preferably within fashion or luxury retail.
• Proven ability to meet or exceed sales targets and KPI objectives.
• Exceptional customer service and clienteling skills, with a demonstrable passion for styling and trend awareness.
• Self-starter with a strong work ethic, entrepreneurial mindset and the capacity to work in a fast-paced environment.
• Technologically proficient and comfortable using retail systems and omnichannel tools.
• Flexible availability to work retail hours (including weekends and holidays) and a commitment to team-oriented performance.

Skills

Experience

At least two years of hands-on retail sales experience, ideally in luxury or premium fashion; a proven track record of achieving sales targets and cultivating repeat clients.

Education

High school diploma or equivalent; post-secondary study in fashion, merchandising or retail management preferred.

Benefits

Cross-Brand Discount; Internal mobility across Versace, Jimmy Choo and Michael Kors; Clothing allotment; Exclusive employee sales; Flexible schedule

Culture

The brand fosters a creative, fast-paced and collaborative retail environment that prizes style, customer focus and commercial ambition. As part of Capri Holdings, the company emphasizes diversity, inclusion and internal development across its portfolio of luxury houses.