Sales Associate

Overview

Michael Kors is a globally recognised luxury fashion brand within Capri Holdings Limited, known for accessible luxury in ready-to-wear, accessories and footwear. As part of a multi-brand luxury group, the label offers cross-brand mobility and operates a fast-paced, retail-focused environment that emphasises customer service, style leadership and commercial performance.

Role & Responsibilities

• Deliver an elevated, client-centric shopping experience to drive personal and store sales results.
• Execute day-to-day operational tasks with accuracy and attention to store standards.
• Achieve productivity and sales targets through effective multitasking, prioritisation and follow-through.
• Develop and sustain customer relationships by maintaining up-to-date knowledge of trends, product assortments and styling techniques.
• Collaborate with store management to ideate and implement strategies for maximising individual sales performance.
• Drive omnichannel sales by leveraging available retail tools and technology to service and convert clients.

Qualifications

• Minimum 2+ years of relevant retail sales experience.
• Proven ability to deliver results as a self-starter and motivated sales professional.
• Energetic, engaging manner and demonstrated brand ambassadorship.
• Obsessive focus on customer service with a genuine passion for styling and fashion.
• Technologically comfortable with retail systems and an entrepreneurial approach to selling.

Experience

At least 2 years of hands-on retail experience with a track record of meeting sales objectives; experience supporting omnichannel sales is advantageous.

Education

High school diploma or equivalent preferred; formal higher education not required.

Benefits

Cross-brand discount; internal mobility across Capri brands (Michael Kors, Jimmy Choo, Versace); clothing allotment; exclusive employee sales; flexible schedule.

Culture

The organisation cultivates a fast-paced, fashion-forward retail culture that prizes client service, creativity and commercial drive. As part of Capri Holdings, the workplace emphasises diversity, inclusion and internal career mobility across a portfolio of luxury brands.