Sales Associate
Michael Kors Sales Associate (Part-time) in Folsom, CA — retail role focused on driving sales and delivering luxury client service.
Overview
Michael Kors is a global luxury fashion brand known for accessible American sportswear, accessories, footwear and watches. As part of Capri Holdings Limited, Michael Kors operates a network of freestanding boutiques and wholesale partners worldwide and emphasizes brand-driven retail experiences, professional development and a high standard of client service.
Role & Responsibilities
- Achieve and exceed individual and store sales targets through proactive selling and clienteling.
- Deliver elevated levels of sales and service, demonstrating expert knowledge of merchandise and collections.
- Manage post-sale activities including shipping, alterations coordination and special client requests to ensure complete satisfaction.
- Build and maintain a repeat clientele using the client book and personalised follow-up.
- Resolve client concerns and complaints promptly and professionally.
- Maintain a polished, well-stocked selling floor and support stockroom inventory management.
- Execute receiving, shipping and all related paperwork according to store protocols; participate in inventories.
- Comply with Point-of-Sale policies and perform register functions accurately.
- Adhere to assigned schedule, time and attendance expectations, and participate in training and store meetings.
Qualifications
- Minimum of 2 years of retail sales experience; luxury or fashion retail experience strongly preferred.
- Proven track record of meeting or exceeding sales targets and building repeat clientele.
- Excellent interpersonal and communication skills with a client-first orientation.
- Demonstrated ability to operate POS systems and handle cash accurately.
- Flexible availability including evenings, weekends and holiday periods.
Skills
Experience
Minimum two years of retail sales experience, preferably within luxury or fashion brands, with demonstrated success in meeting sales goals, building client relationships and executing store operations.
Education
High school diploma or equivalent; vocational or retail/fashion-related training preferred.
Culture
Michael Kors fosters a fast-paced, creative retail environment focused on delivering exceptional client experiences and contemporary luxury. As part of Capri Holdings, the brand provides structured training and opportunities for development within a global portfolio of fashion houses.