Sales Associate
Michael Kors seeks a Part-time Sales Associate in Florence, Italy to drive sales and deliver exceptional luxury customer service.
Overview
Michael Kors is an international luxury lifestyle brand known for sophisticated ready-to-wear, accessories and leather goods. As part of Capri Holdings Limited, the brand operates a global retail network and is recognised for contemporary, fashion-forward product lines and highly visual boutique environments.
Role & Responsibilities
- Achieve and exceed individual and store sales targets through consultative selling and proactive clienteling.
- Deliver exemplary customer service and cultivate long-term client relationships; represent the Michael Kors brand as an ambassador in every customer interaction.
- Support day-to-day store operations including visual merchandising, stock management, pricing, and maintaining high standards of presentation.
- Operate point-of-sale systems accurately, process transactions and returns, and ensure adherence to cash-handling and loss-prevention procedures.
- Collaborate with the store team to drive a cohesive retail experience, participate in team briefings and contribute to continuous improvement.
Qualifications
- Proven retail sales experience in a fast-paced, high-turnover environment — luxury or premium brand experience preferred.
- Results-oriented with a demonstrable track record of meeting or exceeding sales targets.
- Charismatic, client-focused demeanour with excellent interpersonal and communication skills.
- Ability to multitask, adapt to shifting priorities and work effectively within a team.
- Flexibility to work retail hours, including weekends and peak trading periods, as required by a part-time schedule.
Skills
Experience
Previous experience in retail sales, preferably within a luxury or high-volume store environment. Demonstrable success in achieving sales targets and delivering exceptional customer experiences.
Education
High school diploma or equivalent; vocational training in retail, fashion or a related discipline is advantageous.
Culture
The Michael Kors retail environment emphasises a polished, customer-centric culture where visual presentation and service excellence are paramount. Colleagues operate in a fast-paced, collaborative setting that values commercial drive, personal style and a dedication to the brand's luxury positioning.