Sales Associate — Collection (Rodeo Drive)

Overview

Michael Kors is an American luxury fashion house renowned for modern, jet-set lifestyle apparel, accessories and leather goods. The brand operates globally across wholesale and retail channels and is part of Capri Holdings, a luxury fashion group that includes several heritage labels. As an employer, Michael Kors emphasizes style-driven retail excellence and opportunites for mobility across Capri’s brand portfolio.

Role & Responsibilities

• Cultivate and grow a personal client book through proactive clienteling, personalized styling and follow-up to drive repeat visitation and lifetime value.
• Deliver an elevated client experience aligned with brand standards, translating trend knowledge into persuasive selling and tailored recommendations.
• Execute store strategy and sales initiatives to meet or exceed personal and boutique KPIs, including omnichannel targets.
• Leverage available tools and technology to service clients across in-store and digital touchpoints and to convert leads into sales.
• Collaborate with store leadership on promotional plans and creative approaches to maximise personal sales performance.
• Act as a high-calibre brand ambassador, maintaining an immaculate boutique presentation and professional image.

Qualifications

• Minimum 1+ years of luxury retail sales experience with a demonstrated track record of meeting sales targets.
• Proven ability to build and retain client relationships, with strong clienteling and interpersonal skills.
• Entrepreneurial mindset with adaptability, problem-solving capabilities and a results-driven approach.
• Passion for fashion and styling, combined with excellent customer service instincts.
• Comfortable using retail technologies and omnichannel sales tools.

Experience

At least one year of relevant luxury sales experience, ideally with demonstrated leadership within a boutique or high-end retail environment and a track record of building a client book and achieving sales targets.

Education

High school diploma or equivalent; coursework or vocational training in retail, fashion or visual merchandising preferred.

Benefits

Cross-brand discount; clothing allotment; competitive paid time off; internal mobility across Capri Brands (Versace, Jimmy Choo, Michael Kors); exclusive employee sales; paid parental leave; 401(k) match.

Culture

The brand fosters a fast-paced, fashion-forward retail culture that prizes entrepreneurial initiative and client obsession. As part of Capri Holdings, the workplace emphasizes internal mobility, inclusivity and development across a portfolio of luxury labels.