Sales Associate

Overview

Michael Kors is an internationally recognised luxury fashion house known for accessible glamour across ready-to-wear, accessories and leather goods. The brand operates globally as part of Capri Holdings and seeks talent that combines commercial acumen with a passion for fashion. As an employer, Michael Kors offers roles in retail, merchandising and corporate functions within a high-energy, design-led environment.

Role & Responsibilities

• Deliver exceptional, on-brand customer experiences to drive loyalty and repeat business; lead by example as a brand ambassador.
• Maintain proactive client communication using clientelling apps and available digital tools to grow and service the client base.
• Maintain floor presentation and stockroom integrity; ensure product availability and visual standards are upheld.
• Collaborate closely with store management to drive store performance, share insight and follow through on operational objectives.
• Become a selling expert by studying product knowledge packs and confidently advising customers on product features and styling.
• Monitor and understand business results and sales opportunities, converting insight into action to maximise revenue.

Qualifications

• Relevant retail sales experience, ideally within fashion or luxury retail.
• Demonstrable enthusiasm for fashion and ability to perform in a fast-paced retail environment.
• Strong interpersonal and communication skills; local language proficiency preferred.
• Collaborative mindset with the ability to motivate and support fellow team members.
• Comfortable with retail technology and clientelling tools to support sales and customer engagement.

Skills

Experience

Relevant retail sales experience is required; prior experience in fashion or luxury retail is preferred. Demonstrated track record of achieving sales targets and delivering high-quality customer service is advantageous.

Benefits

Competitive compensation package; Attractive commission scheme; Clothing allowance

Culture

The Michael Kors workplace is fast-paced, creative and customer-focused, with an emphasis on teamwork and commercial performance. The brand promotes inclusivity and professional development, encouraging employees to contribute ideas and grow within a collaborative retail environment.