Sales Associate

Overview

Michael Kors is a global luxury fashion brand known for ready-to-wear, accessories and lifestyle products. As part of Capri Holdings Limited, the label operates internationally across retail, wholesale and digital channels, offering a high-performance, fashion-focused workplace that emphasizes customer experience and commercial excellence.

Role & Responsibilities

• Deliver an elevated, personalized customer experience that drives sales and loyalty.
• Perform daily operational tasks with accuracy and efficiency (opening/closing, cash handling, store standards).
• Achieve individual productivity targets through effective multitasking and prioritization.
• Develop product, trend and styling knowledge to foster long-term customer relationships and provide tailored recommendations.
• Collaborate with store management to develop selling initiatives aimed at maximizing personal and store sales.
• Leverage omnichannel tools and technology to drive online-to-store and click‑and‑collect sales.

Qualifications

• Demonstrable customer-service orientation with a polished, professional presence.
• Availability to work a flexible, retail schedule including evenings, weekends and peak shopping periods.
• Authorization to work in the United States.
• Ability to work effectively in a fast-paced, target-driven retail environment and to adapt to changing priorities.

Skills

Experience

Prior customer-facing or retail experience is preferred, ideally within fashion or luxury retail. Demonstrated success meeting sales targets and building client relationships is advantageous.

Education

High school diploma or equivalent preferred.

Culture

Michael Kors fosters a dynamic, fashion-driven retail culture that values commercial performance, creativity and impeccable customer service. As part of Capri Holdings, the brand offers a collaborative environment where frontline employees contribute directly to brand reputation and client experience.