Sales Assistant
Michael Kors Sales Assistant (part-time) in Schaumburg — retail role at Woodfield Mall providing customer service, merchandising and POS support.
Overview
Michael Kors is a globally recognised luxury fashion brand within the Capri Holdings portfolio, known for accessible luxury in ready-to-wear, handbags and accessories. As an employer, the brand operates fast-paced retail environments that prioritise polished client service, visual presentation and commercial performance while emphasising diversity and inclusion as part of Capri Holdings’ broader corporate values.
Role & Responsibilities
- Support the sales team by replenishing merchandise, performing stock checks and assisting with floor moves and visual tasks.
- Process point-of-sale transactions accurately and handle cash-wrap responsibilities.
- Greet customers warmly, assess needs, answer product questions and direct clients to appropriate sales associates.
- Assist in resolving client issues and collaborate with sales and stock colleagues to ensure a seamless fitting-room experience.
- Maintain a neat, organised sales floor: unpack, hang/fold merchandise, secure security tags and manage go-backs.
- Adhere to company policies, time and attendance expectations and store operational procedures.
Qualifications
- Demonstrable customer-service orientation with a professional, friendly manner.
- Previous retail or customer-facing experience preferred, ideally within fashion or luxury brands.
- Ability to operate POS systems and handle cash transactions with accuracy.
- Willingness to work a flexible, part-time schedule including evenings and weekends.
- Physically able to stand for extended periods and perform merchandising tasks (lifting, hanging, folding).
Skills
Experience
Previous retail or customer-facing experience is preferred; experience within apparel or luxury retail is an advantage.
Education
High school diploma or equivalent preferred.
Culture
Michael Kors retail teams operate in a creative, fast-paced environment that values refined client service, strong visual standards and commercial discipline. As part of Capri Holdings, the brand emphasises inclusion and accessibility, fostering a collaborative workplace where diverse perspectives are encouraged.