Sales Assistant
Michael Kors in Phoenix (Scottsdale Fashion Square) seeks a Part-time Sales Assistant to deliver luxury client service and drive omnichannel sales.
Overview
Michael Kors is an American luxury fashion house known for accessible, contemporary ready-to-wear, accessories and leather goods. Operating globally through retail boutiques, department store concessions and e-commerce, the brand is part of Capri Holdings and offers career pathways across luxury labels within the group.
Role & Responsibilities
- Deliver an engaging, luxury in-store experience through proactive customer engagement and personalised styling.
- Support teammates on the sales floor to achieve individual and store sales targets.
- Process transactions accurately using the point-of-sale system and manage cash handling procedures.
- Maintain visual merchandising and store cleanliness to brand presentation standards throughout the day.
- Balance operational tasks — inventory handling, replenishment and returns — while prioritizing customer service.
- Drive omnichannel sales by leveraging available technology and retail tools to convert and retain clients.
Qualifications
- Customer-service obsessed with a demonstrable ability to sell and style clients.
- Self-starter with a results-driven, energetic demeanour and authentic brand ambassadorship.
- Technologically savvy with experience or aptitude for POS, clienteling and omnichannel retail tools.
- Flexible availability including weekends and holidays to meet retail scheduling needs.
Skills
Experience
Previous retail or customer-facing experience preferred; experience within luxury or fashion retail is advantageous but not mandatory for an entry-level appointment.
Education
High school diploma or equivalent; retail or customer service training preferred.
Benefits
Cross-Brand Discount; Internal mobility across Jimmy Choo and Michael Kors; Clothing allotment; Exclusive employee sales; Flexible schedule
Culture
The retail environment is fast-paced, fashion-forward and performance-oriented, emphasizing teamwork and exceptional client service. Michael Kors encourages internal mobility within Capri Holdings and cultivates a commercial, creative workplace where employees are empowered to develop their retail and styling expertise.