Sales Assistant

Overview

Michael Kors is a global luxury fashion brand within the Capri Holdings portfolio, recognised for accessible luxury across ready-to-wear, accessories and leather goods. As part of a multinational luxury group, the brand offers a retail environment that emphasises client experience, brand presentation and commercial excellence while providing opportunities to develop a career within a large global fashion network.

Role & Responsibilities

• Deliver an engaging, luxury retail experience by proactively greeting clients, advising on product selection and supporting teammates on the sales floor.
• Operate Point-of-Sale (POS) systems to process transactions accurately and maintain high standards of cash handling and transaction processing.
• Balance and complete daily operational tasks across store functions, including inventory handling and assisting with stockroom duties.
• Maintain store presentation and visual merchandising standards throughout the day to ensure an impeccable shopping environment.
• Prioritise tasks and multitask effectively to achieve individual and store productivity goals.
• Drive omnichannel sales by leveraging available digital tools and technologies and by supporting clienteling initiatives.

Qualifications

• Exceptional interpersonal and customer-service skills with a client-first attitude.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Basic numeracy and proven experience handling cash or operating POS systems.
• Professional presentation and attention to visual merchandising standards.
• Previous experience in premium or luxury retail is preferred but not mandatory.

Skills

Experience

Typically 1+ year of retail experience; experience in luxury or premium retail and familiarity with POS and omnichannel sales channels is preferred.

Education

High school diploma or equivalent; retail or fashion-related training is a plus.

Culture

Michael Kors fosters a fast-paced, creative retail environment focused on exceptional client service and visual excellence. As part of Capri Holdings, the brand emphasises diversity, inclusion and professional development within a collaborative, team-oriented workplace.