Sales Advisor
Michael Kors in Metzingen seeks a Part-time Sales Associate to deliver exceptional customer service and support store content initiatives.
Overview
Michael Kors is a global luxury lifestyle brand and part of Capri Holdings Limited, recognised for accessible designer sportswear, handbags and accessories. The brand operates an international network of flagship boutiques and concessions, combining polished retail environments with a strong emphasis on brand presentation and service excellence.
Role & Responsibilities
- Deliver exceptional, personalised customer service to drive loyalty and repeat business, acting as a brand ambassador on the sales floor.
- Maintain active clientelling through all store CRM and client communication tools to nurture relationships and generate sales.
- Sustain floor and stock presence, ensuring visual standards and product availability are upheld.
- Collaborate closely with store management to translate business targets into actionable sales opportunities and daily priorities.
- Leverage product knowledge packs to position products confidently and advise customers with passion and expertise.
- Support store-level content and visual initiatives, contributing to in-store merchandising and basic social media/content activities when required.
- Monitor sales performance metrics and customer feedback to identify opportunities for improvement.
Qualifications
- Relevant retail sales experience, preferably within fashion, premium, or luxury segments.
- Proven ability to collaborate and motivate a retail team to achieve commercial objectives.
- Comfortable using retail technology and clientelling applications to drive customer engagement and sales.
- Local language proficiency preferred for customer-facing communication (German).
- Professional presentation and commitment to delivering inclusive, customer-centric experiences.
Skills
Experience
Previous experience in a fast-paced retail environment with demonstrable sales results; experience in luxury or premium fashion retail is advantageous.
Education
No formal degree required; secondary education or equivalent preferred. Brand or product training will be provided.
Benefits
Competitive compensation package; attractive commission scheme; clothing allowance.
Culture
The organisation fosters a creative, fast-paced retail culture that emphasises teamwork, professional development and inclusivity. As part of Capri Holdings, the brand encourages internal mobility and a diverse workplace where employees are supported to achieve individual and collective goals.