Sales Advisor

Overview

Michael Kors is a global luxury fashion brand known for accessible American sports-luxe ready-to-wear, handbags and accessories. The brand operates an international retail network and is part of Capri Holdings Limited; as an employer it emphasises commercial performance, brand presentation and high standards of customer service across its boutiques.

Role & Responsibilities

• Deliver exceptional client service and build lasting client relationships through proactive clienteling and personalised advice.
• Drive sales performance to meet and exceed individual and store targets, with a focus on weekend trading.
• Act as a motivating presence on weekend shifts, supporting and inspiring colleagues to achieve brand standards and commercial objectives.
• Coach and develop teammates by sharing product knowledge, sales techniques and best practices.
• Maintain visual merchandising and store presentation in line with Michael Kors directives and ensure accurate stock handling and replenishment.

Qualifications

• Proven retail sales experience in a dynamic, customer-facing environment, preferably in fashion or luxury retail.
• Demonstrated results orientation with a track record of meeting or exceeding sales targets.
• Strong interpersonal and leadership qualities with the ability to motivate peers and deliver coaching on the shop floor.
• Availability to work weekends and flexible retail hours relevant to a 30-hour part-time schedule.

Skills

Experience

Previous experience in sales within a fast-paced retail or luxury environment is required, including direct responsibility for achieving sales targets and contributing to team performance; experience coaching or mentoring colleagues is highly desirable.

Education

High school diploma or equivalent; vocational training in retail, luxury goods or fashion is advantageous.

Culture

Michael Kors cultivates a performance-driven, customer-centric retail culture with an emphasis on contemporary design and commercial excellence. Teams are expected to combine strong sales acumen with polished visual presentation and a collaborative approach to in-store coaching.