Sales Advisor

Overview

Michael Kors is a global luxury lifestyle brand known for accessible American sportswear, handbags and accessories. The label operates internationally across retail and wholesale channels and is part of Capri Holdings, a luxury fashion group that also includes other premium brands. As an employer, Michael Kors emphasizes commercial excellence, brand integrity and client-focused service in its retail operations.

Role & Responsibilities

• Deliver exceptional, on-brand customer experiences on the sales floor as a Michael Kors Ambassador to cultivate loyalty and repeat business.
• Proactively maintain client communication using all available clientelling apps and tools to build an owned client base.
• Maintain exemplary floor and stock presence, including merchandising standards and visual presentation.
• Leverage Product Knowledge packs to become a selling expert capable of advising customers with confidence and product authority.
• Collaborate with store management and colleagues to interpret business results, identify sales opportunities and contribute to store performance targets.

Qualifications

• Relevant retail sales experience, preferably within fashion or luxury goods, with a demonstrable track record of customer-facing success.
• Strong interpersonal and communication skills with the ability to engage diverse clientele and work collaboratively in a team.
• Technological proficiency and comfort using digital tools to support sales and client management.
• Local language proficiency preferred to ensure effective client communication.

Skills

Experience

Previous experience in a fast-paced retail environment is required, ideally within fashion or luxury retail. The role requires demonstrated customer service aptitude, ability to meet sales targets and experience collaborating with store teams to drive commercial results.

Education

High school diploma or equivalent; vocational training or coursework in retail, fashion or a related discipline is advantageous.

Benefits

Competitive compensation package; Attractive commission scheme; Clothing allowance

Culture

The Michael Kors retail environment is dynamic and commercially focused, with an emphasis on teamwork, professional presentation and client service. As part of Capri Holdings, the brand promotes inclusion and development opportunities for colleagues who demonstrate initiative and a customer-first mindset.