Sales Advisor

Overview

Michael Kors is a global luxury fashion brand known for accessible luxury in ready-to-wear, accessories and handbags. The house is part of Capri Holdings Limited and operates an international retail network and wholesale partnerships. As an employer, Michael Kors offers roles across retail and corporate functions with opportunities for cross‑brand mobility within the Capri Holdings group.

Role & Responsibilities

• Deliver an elevated, personalized customer experience that reflects the brand’s luxury positioning.
• Drive sales performance and meet individual productivity targets through effective client engagement and styling.
• Execute store operational tasks with precision, including merchandising, inventory management and point‑of‑sale procedures.
• Cultivate and maintain lasting client relationships by proactively building clienteling activities and maintaining product knowledge of trends and styling.
• Support omnichannel sales by leveraging all available tools and technology to convert and retain clients.
• Collaborate with store management to develop creative selling initiatives and localised merchandising ideas to maximise personal and store results.

Qualifications

• Minimum of 2+ years of relevant retail experience, preferably in fashion or luxury retail.
• Proven ability to achieve sales targets and work to KPI-driven objectives.
• Self-starter with strong initiative, adaptability and a demonstrated drive to deliver results.
• Exceptional customer‑service orientation with a genuine passion for styling and fashion.
• Comfortable with retail technology and omnichannel sales tools; entrepreneurial mindset and commercial awareness.

Experience

At least 2 years of hands‑on retail experience, ideally within fashion or luxury brands, with a demonstrable track record of meeting sales targets and providing high‑touch client service.

Benefits

Cross‑brand discount; Internal mobility across Jimmy Choo and Michael Kors; Clothing allotment; Exclusive employee sales; Flexible schedule

Culture

The retail culture is fast‑paced, creative and customer‑centric, with strong emphasis on teamwork and personal development. Employees are encouraged to embody the brand aesthetic while pursuing career mobility across Capri Holdings’ luxury labels.