Retail Sales Associate
Michael Kors — Sales Associate (Part-time) in Richmond, Canada. Seeking a customer-focused retail professional to drive sales and deliver elevated client experiences.
Overview
Michael Kors is a globally recognised designer brand specialising in luxury accessories and ready-to-wear. The label operates internationally through directly operated stores and licensing partners and is part of Capri Holdings, a global fashion group. The brand is known for modern, glamorous design and a commercial approach to accessible luxury.
Role & Responsibilities
- Deliver an elevated, client-focused customer experience that drives store sales and loyalty.
- Execute daily operational tasks with precision, including cash handling, replenishment and visual standards.
- Meet productivity and personal sales targets through effective multitasking and prioritisation.
- Cultivate and maintain lasting client relationships through knowledge of trends, styling and follow-up.
- Collaborate with store management to develop creative selling initiatives and maximise individual results.
- Drive omnichannel sales by leveraging in-store digital tools, mobile POS and available retail technology.
Qualifications
- Minimum 2+ years of relevant retail sales experience.
- Proven ability to meet sales targets and deliver outstanding customer service.
- Enthusiastic self-starter with strong interpersonal and presentation skills.
- Fashion-forward sensibility with demonstrable styling ability and product knowledge.
- Comfortable using retail technologies and omnichannel sales tools; entrepreneurial mindset.
Skills
Experience
At least 2 years of hands-on retail experience, preferably in luxury, premium or contemporary fashion environments; demonstrated success in personal selling, clienteling and omnichannel retail operations.
Education
High school diploma or equivalent; retail- or fashion-related training or certifications are an asset.
Benefits
Cross-brand discount; internal mobility across Capri brands (Michael Kors, Jimmy Choo); clothing allotment; exclusive employee sales; flexible schedule.
Culture
Michael Kors fosters a customer-centric, fashion-driven retail culture where creativity and commercial ambition coexist. The workplace emphasizes professional development, diversity and inclusion, and collaboration across stores and corporate teams within the Capri Holdings group.