Retail Sales Advisor

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Location CologneNorth Rhine-WestphaliaGermany
Type Part-Time
Seniority Junior
Posted Mar 19, 2026

Michael Kors Retail Sales Advisor (Part-time, 20h/week) in Cologne — part-time keyholder role delivering premium client service and driving sales.

Overview

Michael Kors is a globally recognised American luxury lifestyle brand specialising in ready-to-wear, accessories and footwear. As part of Capri Holdings, the brand operates an international retail network and is known for a high-energy, fashion-forward retail environment that values commercial acumen, customer service excellence and multicultural teams.

Role & Responsibilities

  • Deliver outstanding client experiences and achieve individual sales targets through personalised client approach and product knowledge
  • Execute all in-store selling activities to high standards, including styling advice and trend communication to clients
  • Act as a keyholder: perform opening/closing procedures, support store security and cash handling, and ensure operational compliance
  • Collaborate with store management to identify and implement initiatives that maximise personal and store sales performance
  • Use available sales tools and retail technologies to drive conversion, clienteling and aftercare service
  • Maintain store presentation and visual merchandising standards, contributing to a compelling retail environment

Qualifications

  • Proven retail sales experience in luxury or premium fashion environments
  • Excellent organisational skills, strong verbal communication and meticulous attention to detail
  • Resilient under pressure with the ability to multitask in a fast-paced setting
  • Proficiency in English; additional language skills are advantageous
  • Previous experience in a keyholder role is strongly preferred

Skills

Client relationship management and personalised selling Styling and trend advisement Operational keyholder responsibilities (opening/closing, cash handling, store security) Merchandising and visual presentation Strong communication, organisation and multitasking abilities Collaborative teamworking and store floor leadership

Experience

Relevant experience in retail sales within luxury or premium fashion is required; prior keyholder or supervisory responsibilities preferred.

Education

No specific degree required; secondary education (high school) or vocational retail training is preferred.

Benefits

Employee discount at Michael Kors and Jimmy Choo; company-provided clothing; employee wellbeing programme.

Culture

Michael Kors retail teams operate in an international, fast-paced and creative environment where brand advocacy and polished client service are central. The workplace culture emphasises teamwork, professional development and commercial performance within a cosmopolitan retail network under Capri Holdings.