Digital Commerce Trade Coordinator
Michael Kors — London: Digital Commerce Trade Coordinator to support EMEA ecommerce trading, forecasting, reporting and site optimisation.
Overview
Michael Kors is a globally recognised luxury lifestyle brand within the Capri Holdings portfolio. Known for accessible luxury ready-to-wear, accessories and leather goods, Michael Kors operates internationally with a fast-paced, trend-driven commercial environment and offers cross-brand opportunities across Capri's stable of fashion houses.
Role & Responsibilities
- Coordinate day-to-day trading activities for EMEA digital commerce sites to drive growth and profitability, aligning on-site execution with commercial priorities.
- Support the Senior Manager, Digital Optimisation & Analysis in forecasting daily, weekly and monthly trading plans and communicate volumes and priorities with the Distribution Centre.
- Produce daily, weekly, seasonal and ad-hoc performance reports across core site KPIs and propose actionable insights to improve conversion and incremental sales.
- Collaborate with Buying and Merchandising to align product strategies, ranges and stock plans for key trading moments including promotions and sale events.
- Coordinate and distribute detailed product line lists for trading events, clearly defining inclusions and exclusions to enable flawless execution.
- Analyse product, category and range performance and provide data-led recommendations to optimise trading outcomes and commercial profitability.
- Review pricing strategies and promotional activity to protect margin and commercial targets.
- Support forecasting and reporting for the digital concessions business in partnership with the Digital Concessions Coordinator.
- Conduct weekly website audits to ensure correct merchandising, categorisation and high standards of on-site presentation.
- Help create and automate reporting workflows, become an expert user of key systems and deliver post-event and A/B test analyses with actionable recommendations.
Qualifications
- Approximately 2 years' experience in international retail or ecommerce covering end-to-end planning, forecasting and digital/financial KPIs.
- Strong analytical and numerical ability with experience translating data into commercial insights.
- Proven experience producing regular performance reporting and post-event analyses.
- Excellent communication, time-management and stakeholder-management skills across cross-functional teams.
- Proactive mindset with demonstrated ownership, problem-solving capability and eagerness to learn.
Skills
Experience
Around two years of international retail or ecommerce experience with responsibility for planning, forecasting and monitoring digital and financial KPIs across multi-market sites.
Education
Bachelor’s degree in Business, Economics, Marketing, Mathematics, Data Analytics or equivalent practical experience.
Benefits
Cross-brand Discount; Exclusive Employee Sales; Paid Parental Leave; Generous Holiday Schedule and Vacation Days; Summer Fridays; Internal mobility across Capri Brands (Michael Kors, Jimmy Choo); Thrive Wellness Program; LifeWorks Employee Assistance Program; #FeelGreat program (Connected Communities, Inspired Innovation, Responsible Future, Meaningful Experiences); 25 days holiday plus 4 MK days; Health Insurance and Protection Income; Pension Contribution; Season Loan Tickets; Enhanced Maternity and Paternity Pay; Private Health and Dental; Gym Discounts
Culture
Michael Kors offers a fast-paced, commercially driven environment that values creativity, collaboration and global perspective. The organisation emphasizes internal mobility across Capri Holdings brands and supports employee wellbeing through structured wellness and assistance programmes.