Client Advisor
Michael Kors Sales Associate in Miami, FL — part-time retail role delivering client service and sales performance.
Overview
Michael Kors is a global luxury lifestyle brand known for accessible luxury in ready-to-wear, accessories and footwear. Operating within the Capri Holdings portfolio, the brand maintains an international retail network and emphasizes fashion-forward design, elevated customer service and professional development for store teams.
Role & Responsibilities
- Achieve and exceed individual and store sales targets through proactive selling and clienteling.
- Deliver an elevated level of customer service, build repeat clientele and maintain an up-to-date client book.
- Demonstrate deep product knowledge across collections and advise clients on styling and merchandising.
- Manage post-sale customer care including shipping, alterations and special requests to ensure satisfaction.
- Execute Point-of-Sale (POS) and register functions accurately and comply with company cash-handling procedures.
- Maintain the selling floor and stockroom: merchandising, replenishment, inventory control and participation in inventories.
- Administer shipping and receiving protocols and related documentation in line with store procedures.
- Attend and participate in training, meetings and development programs as directed by store management.
Qualifications
- Proven ability to meet sales goals and deliver outstanding customer service.
- Excellent verbal communication and interpersonal skills; comfortable building long-term client relationships.
- Strong organizational skills with meticulous attention to detail for inventory, paperwork and follow-up.
- Ability to work a flexible schedule including evenings, weekends and holidays as required by retail operations.
- Authorization to work in the United States.
Skills
Experience
Previous retail or customer-facing sales experience is required; experience in luxury or fashion retail is preferred and will be considered an asset.
Education
High school diploma or equivalent required; college coursework or credentials in fashion, retail or related fields preferred.
Culture
Michael Kors fosters a fast-paced, fashion-driven retail environment that values client service, commercial excellence and personal presentation. Teams are diverse and globally minded, with emphasis on professional development and in-store training guided by store leadership.