Client Advisor
Michael Kors Sales Assistant — Part-time retail role at The Grove, Los Angeles (Capri Holdings), focused on customer engagement and omnichannel sales.
Overview
Michael Kors is a global luxury fashion house known for accessible, modern American style. The brand operates as part of Capri Holdings Limited, a multinational fashion group that cultivates cross-brand mobility and a global retail footprint. As an employer, Michael Kors emphasizes customer-centric retail, visual excellence and opportunities for internal career progression across affiliated luxury labels.
Role & Responsibilities
- Deliver an engaging in‑store experience through direct customer interaction and collaboration with sales colleagues
- Process POS transactions accurately while creating a memorable client experience
- Balance and execute operational store tasks across receiving, stock replenishment, and daily housekeeping to uphold visual and cleanliness standards
- Achieve individual and store productivity goals by multitasking, prioritizing responsibilities and driving conversions
- Drive omnichannel sales by leveraging all available tools and technology to service clients across channels
Qualifications
- Customer‑obsessed with a proven ability to sell and build client relationships
- Self‑starter with an entrepreneurial mindset and a drive to achieve measurable results
- Energetic, motivated and comfortable acting as a visible brand ambassador
- Technologically literate and comfortable using POS systems, CRM/clienteling tools and omnichannel retail platforms
- Availability for a flexible schedule including weekends and peak retail periods
Skills
Experience
Previous retail or luxury sales experience is preferred, with a demonstrated track record of meeting sales targets and providing high‑level client service. Experience operating POS systems and supporting omnichannel fulfilment is advantageous.
Education
High school diploma or equivalent preferred; vocational or academic studies in fashion, retail or related fields are a plus.
Benefits
Cross-Brand Discount; Internal mobility across Versace, Jimmy Choo, Michael Kors; Clothing Allotment; Exclusive Employee Sales; Flexible schedule
Culture
Michael Kors fosters a fast‑paced, fashion‑forward retail environment that prizes customer engagement, visual excellence and teamwork. The brand promotes internal mobility within Capri Holdings and supports career development for employees who demonstrate commercial drive and brand stewardship.