Client Advisor

Overview

Michael Kors is a global luxury fashion brand known for modern, jet‑set style across ready‑to‑wear, accessories and leather goods. The label operates internationally and is part of Capri Holdings, a global fashion group that includes several high‑profile luxury houses. As an employer, Michael Kors offers roles across retail, design and corporate functions within a fast‑paced, brand‑driven environment.

Role & Responsibilities

• Deliver an elevated, personalised customer experience to drive sales and client loyalty.
• Achieve individual productivity and sales targets through proactive prospecting and consultative selling.
• Execute daily operational tasks—opening/closing procedures, merchandising, stock replenishment—with precision.
• Support omnichannel initiatives by leveraging available digital tools and sales platforms to fulfil customer needs.
• Develop and maintain lasting client relationships through trend knowledge, styling advice and follow‑up.
• Collaborate with store management to devise creative initiatives for maximising personal and store revenue.

Qualifications

• Minimum of 2+ years of relevant retail or luxury sales experience.
• Demonstrable track record of meeting or exceeding sales targets in a customer‑facing role.
• Strong interpersonal skills with a genuine passion for styling, fashion and client service.
• Self‑starter mentality with the ability to multitask, prioritise and adapt in a fast‑paced environment.
• Technologically comfortable and open to using digital retail tools to support omnichannel sales.

Skills

Experience

At least two years of retail or luxury sales experience, with demonstrated success in customer acquisition, relationship building and meeting individual sales goals.

Education

High school diploma or equivalent; vocational training or certifications in retail, visual merchandising or fashion retail are advantageous.

Benefits

Cross‑Brand Discount; Internal mobility across Versace, Jimmy Choo and Michael Kors; Clothing allotment; Exclusive employee sales; Flexible schedule.

Culture

Michael Kors promotes a dynamic, fashion‑forward workplace that values entrepreneurial energy and client‑centric service. The brand cultivates internal mobility across Capri Holdings’ portfolio and rewards employees who combine sales acumen with a strong sense of style.