Assistant Store Manager

Overview

Michael Kors is a global luxury lifestyle brand within the Capri Holdings group, known for contemporary ready-to-wear, accessories and leather goods. As a major international retail employer, the brand offers dynamic store-level roles that combine commercial rigour with a fashion-driven customer experience and opportunities for cross-brand mobility within the Capri portfolio.

Role & Responsibilities

• Co-lead store operations and contribute to developing and executing the local business strategy alongside the management team.
• Inspire, coach and hold the store team accountable to build a high‑performing, brand‑focused retail culture.
• Drive sales by leading from the sales floor, analysing performance reports and implementing targeted action plans to exceed KPIs.
• Manage and develop the client database; ensure consistent client communication and proactive clienteling to maximise retention and spend.
• Support recruitment, onboarding, training and ongoing development of store staff to cultivate brand ambassadors.
• Plan and collaborate on local customer events and initiatives to generate additional revenue.
• Safeguard inventory integrity through scheduled audits and bi‑annual inventories and ensure adherence to operational standards.
• Utilise company communication platforms and clienteling tools effectively and act on corporate updates and directives.

Qualifications

• Proven retail and people management experience in a fast‑paced store environment.
• Demonstrable leadership skills with the ability to motivate teams and drive performance.
• Strong organisational, interpersonal and follow‑up skills with meticulous attention to detail.
• Comfortable working under pressure and adapting to a dynamic retail setting.
• Familiarity with retail KPIs and reporting; proficiency with Microsoft Office.
• Fluency in English with effective verbal and written communication skills.

Skills

Experience

Proven experience in retail management with a track record of leading teams to meet or exceed sales targets and operational objectives in a fast‑moving retail environment. Experience with clienteling and inventory control preferred.

Education

High school diploma or equivalent; tertiary qualification in retail, business, or a related field preferred.

Benefits

Cross‑brand discounts & private employee sales; Vacation allowance (paid time off); Internal mobility across Capri brands; Employee Assistance Program (confidential support).

Culture

The brand combines a high‑energy, creative retail culture with a commercial focus, emphasising customer experience, teamwork and professional development. As part of the Capri Holdings group, the workplace promotes internal mobility and inclusive practices, supporting diversity across roles and markets.