Assistant Store Manager

Overview

Michael Kors is a global luxury lifestyle brand and a core label within Capri Holdings, offering accessible luxury in ready-to-wear, accessories and footwear. The brand is recognized for its modern, jet-set aesthetic and operates alongside sister houses such as Jimmy Choo and Versace within a conglomerate that emphasizes brand-led retail excellence and internal mobility across its portfolio.

Role & Responsibilities

• Lead the sales floor to deliver an elevated, client-focused customer experience and meet store KPIs.
• Coach, develop and motivate store staff to improve selling techniques, product knowledge and styling capabilities.
• Manage daily store operations, including opening and closing procedures, cash handling and loss-prevention protocols.
• Build and maintain a client book through proactive clienteling and relationship management to drive repeat business and traffic.
• Execute visual merchandising and product presentation aligned with brand standards and seasonal direction.
• Drive omnichannel sales by leveraging available digital tools and store-level platforms to convert and fulfil client demand.

Qualifications

• Minimum 3+ years of relevant retail management experience, preferably within luxury or premium fashion retail.
• Proven leadership skills with the ability to train, mentor and develop a high-performing sales team.
• Demonstrated expertise in clienteling, relationship building and personalized selling.
• Exceptional customer-service orientation, strong commercial acumen and an ability to multitask in a fast-paced environment.
• Flexibility to work a retail schedule including evenings, weekends and peak shopping periods.

Skills

Experience

Minimum 3+ years of retail management experience, ideally within a luxury or premium fashion environment with responsibility for sales targets and team leadership.

Education

High school diploma or equivalent required; bachelor's degree in business, fashion, retail management or a related field preferred.

Benefits

Generous Michael Kors and Jimmy Choo discount; flexible schedule; internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace); exclusive employee sales; clothing allotment.

Culture

Michael Kors cultivates a fast-paced, fashion-forward retail culture that prizes style, commercial drive and outstanding client service. The workplace emphasizes personal development, cross-brand mobility within Capri Holdings and a collaborative environment where leaders mentor emerging talent.