Assistant Store Manager (Men's)

Overview

Michael Kors is a global luxury lifestyle brand within Capri Holdings, recognized for accessible luxury and contemporary American sportswear. The brand operates an international network of boutiques and outlet locations and offers career pathways across retail, merchandising and corporate functions within the Capri Holdings group.

Role & Responsibilities

• Deliver an elevated, client-focused experience and drive sales performance through exemplary customer engagement.
• Lead and execute opening and closing procedures and daily operational tasks for store readiness and loss prevention.
• Coach, develop and mentor sales associates on product knowledge, styling, selling techniques and clienteling to build lasting client relationships.
• Build and maintain a client book to drive repeat traffic and increase lifetime value.
• Drive omnichannel sales by leveraging available digital and in-store tools and technology.
• Demonstrate strong multi-tasking and leadership while maintaining the highest standards of customer service and visual merchandising.
• Support a new store opening, ensuring operational readiness and team onboarding for launch.

Qualifications

• Minimum 3+ years of relevant retail management experience, preferably in luxury, premium or specialty apparel.
• Proven ability to lead, coach and develop a retail sales team to achieve commercial targets.
• Track record of building client relationships and executing clienteling strategies.
• Customer-service obsession with strong selling and styling capabilities.
• Technologically literate and able to adopt omnichannel tools and retail technology.
• Flexible availability to support store hours, including weekends and peak trading periods.

Skills

Experience

Minimum three years of retail management experience, ideally within the luxury or premium apparel sector; prior experience supporting store openings or relocations is advantageous.

Education

High school diploma or equivalent required; associate or bachelor's degree in business, retail management or a related field preferred.

Benefits

Cross-Brand Discount; Flexible schedule; Internal Mobility Across Brands; Exclusive Employee Sales; Clothing Allotment

Culture

Michael Kors fosters a fast-paced, fashion-forward retail environment that prizes style, commercial rigor and client service. As part of Capri Holdings, the brand emphasizes internal mobility, professional development and inclusive hiring practices across its global organisation.