Assistant Store Manager (Maternity Cover)

Overview

Michael Kors is a global luxury lifestyle brand specializing in ready-to-wear, accessories and footwear, operating internationally within the Capri Holdings Limited portfolio. As part of a larger luxury group, the brand combines aspirational design with a commercial retail network and offers career mobility across related labels.

Role & Responsibilities

• Co-lead store operations and support the Store Manager in meeting sales, margin, and operational targets.
• Coach, motivate and develop the sales team to create a high-performing, accountable retail environment.
• Drive sales on the floor by leading by example, managing client relationships and executing clienteling strategies.
• Analyse performance reports and implement corrective action plans to exceed KPIs.
• Manage and proactively maintain the client database and CRM-driven communications.
• Coordinate and support local customer events and promotional activity to generate incremental revenue.
• Maintain stock integrity through scheduled audits and bi-annual inventories; oversee merchandising and stock processes.
• Use company communication platforms to cascade updates and ensure timely operational follow-through.

Qualifications

• Proven retail management experience in a fast-paced, results-driven environment.
• Demonstrated leadership with the ability to recruit, train and develop retail teams.
• Strong organisational skills, attention to detail and effective follow-up.
• Proficiency with Microsoft Office and experience using clienteling/CRM tools.
• Sound understanding of retail KPIs and the ability to translate data into action.
• Fluent English with excellent verbal and written communication skills.

Skills

Experience

Proven experience in retail with prior management or supervisory responsibility, ideally within a fashion or luxury environment. Demonstrable success driving teams to sales targets and managing day-to-day store operations.

Education

High school diploma or equivalent required; vocational or tertiary qualification in retail management, business or a related discipline preferred.

Benefits

Cross-brand discounts & private employee sales; Vacation allowance (paid time off); Internal mobility across Capri brands; Employee Assistance Program (confidential wellbeing support).

Culture

Michael Kors fosters a fast-paced, customer-centric retail culture that values polished brand representation and teamwork. The organisation emphasises talent development, internal mobility across Capri Brands, and a commercial approach to luxury retailing.