Assistant Store Manager

Overview

Michael Kors is a global luxury fashion house known for accessible luxury in ready-to-wear, leather goods, footwear and accessories. The brand is part of Capri Holdings Limited and operates an international retail network and wholesale business. As an employer it emphasizes retail excellence, client service and opportunities for internal mobility across sister brands within the Capri portfolio.

Role & Responsibilities

• Drive store sales and deliver an elevated, luxury customer experience through proactive client engagement and effective selling techniques.
• Lead and execute opening, closing and day-to-day operational procedures to ensure store standards and loss-prevention protocols are met.
• Coach, develop and mentor sales associates to improve product knowledge, styling capabilities and individual sales performance.
• Build and maintain a robust client book through targeted clienteling and relationship management to generate repeat business and referrals.
• Leverage omni-channel tools and digital platforms to convert traffic, fulfill client needs and maximize sales across channels.
• Demonstrate flexibility in a fast-paced retail environment, supporting visual merchandising, inventory management and ad-hoc operational tasks as required.

Qualifications

• Minimum 3 years of relevant retail management experience, preferably within luxury or premium fashion retail.
• Proven leadership and people management skills with the ability to coach and develop a sales team.
• Strong clienteling experience with a demonstrated ability to build lasting customer relationships and grow repeat business.
• Customer-service obsession with a commercial mindset and a passion for fashion and styling.
• Comfortable using omni-channel retail tools and retail technology to drive sales and client engagement.

Skills

Experience

Minimum three years of retail management experience, preferably in luxury or premium fashion, with a track record of meeting sales targets, developing teams and managing omni‑channel retail operations.

Education

High school diploma or equivalent required; bachelor's degree in business, retail management, merchandising or a related field preferred.

Benefits

Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo and Michael Kors; Exclusive employee sales; Clothing allotment.

Culture

Michael Kors offers a high-energy retail culture rooted in fashion and client service. As part of Capri Holdings, the brand promotes internal mobility and professional development, and emphasizes inclusivity and diversity across its workforce.