Assistant Store Manager
Michael Kors Assistant Store Manager in Bluffton, SC — lead retail operations, drive omnichannel sales and deliver exceptional client experiences.
Overview
Michael Kors is a global luxury lifestyle brand known for accessible American sportswear, accessories and footwear. Operating a network of boutiques and wholesale partners worldwide, the brand sits within Capri Holdings, a group that includes multiple luxury fashion houses. As an employer, Michael Kors emphasizes retail excellence, brand presentation and cross‑brand mobility across the group's portfolio.
Role & Responsibilities
- Lead daily store operations including key opening and closing duties, cash handling and operational task execution.
- Drive sales performance by delivering an elevated customer experience and executing omnichannel sales strategies.
- Build and maintain a client book through proactive clienteling and high‑touch relationship management.
- Coach, mentor and develop store staff on selling techniques, styling, trend knowledge and customer service standards.
- Maintain store visual merchandising standards, inventory controls and ensure compliance with brand presentation guidelines.
- Act as a brand ambassador to cultivate an engaging, fashion‑forward environment that supports retention and traffic growth.
Qualifications
- Minimum 3+ years of relevant retail management experience.
- Proven ability to coach and develop a sales team and to meet KPIs in a fast‑paced retail environment.
- Strong clienteling aptitude with demonstrable experience building lasting customer relationships.
- Technologically comfortable with retail systems and omnichannel sales tools; adaptable to new platforms.
- Flexible schedule availability and a passion for fashion and customer service.
Skills
Experience
At least 3 years of progressive retail management experience, ideally within luxury or contemporary fashion brands, with a track record of coaching teams, achieving sales targets and building a client base.
Education
High school diploma or equivalent required; bachelor's degree in business, retail management, fashion or related field preferred.
Benefits
Cross‑brand discount; flexible schedule; internal mobility across Versace, Jimmy Choo and Michael Kors; exclusive employee sales; clothing allotment.
Culture
The workplace is dynamic, fashion‑driven and customer‑centric, with an emphasis on high standards of presentation and service. Employees are encouraged to develop professionally and may access mobility opportunities across the Capri Holdings brand portfolio.