Booking and Commercialization Intern
Join Moët Hennessy in Epernay, France, as a Booking and Commercialization Intern. Gain valuable experience managing reservations for prestigious champagne houses.
Overview
Moët Hennessy, the Wines and Spirits division of LVMH, encompasses some of the most prestigious champagne brands such as Moët & Chandon, Dom Pérignon, Krug, Veuve Clicquot, Ruinart, and Mercier. These brands are renowned for their heritage and innovation, authenticity, and creativity. As an employer, Moët Hennessy offers a dynamic environment where tradition meets modernity, providing opportunities to work with iconic brands in the luxury sector.
Role & Responsibilities
- Manage telephone and email reservations for both individual and group bookings.
- Guide and advise French (20%) and international (80%) clients in selecting services, offering personalized recommendations.
- Handle complaints via email and telephone.
- Create reservation files and ensure the smooth execution of each booking.
- Ensure compliance with visitor flow protocols.
Qualifications
- Currently pursuing a Bachelor's or Master's degree in Hospitality or Tourism.
- Fluent in both spoken and written French and English.
Skills
Experience
No prior experience required, but a background in hospitality or tourism is preferred.
Education
Currently pursuing a Bachelor's or Master's degree in Hospitality or Tourism.
Benefits
The internship offers a rich experience in managing high-volume reservations, especially during peak summer periods, in a prestigious setting.
Culture
Moët Hennessy fosters a culture that blends tradition with innovation, encouraging creativity and authenticity. The workplace is dynamic, with a focus on teamwork and professional growth, set within the luxurious backdrop of the champagne industry.