Client Advisor

Seniority Entry-Level
Posted Jan 12, 2026

Join McQueen in Parndorf as a Client Advisor. Leverage your expertise in luxury fashion to provide exceptional client experiences and drive sales. Fluency in German and English required.

Overview

McQueen, a prestigious British luxury fashion house established by Lee Alexander McQueen in 1992, became a part of the Kering Group in 2001. Known for its unique expression of individuality, subversive strength, and raw power, McQueen operates with a design studio and atelier in London, delivering uncompromising quality and creative vision. As an employer, McQueen fosters a culture of empowerment, teamwork, respect, and kindness, ensuring a supportive and collaborative environment for all employees.

Role & Responsibilities

  • Demonstrate McQueen's brand behaviors and values.
  • Provide exceptional client experiences by greeting, listening, and assisting clients, showcasing extensive product knowledge and brand heritage.
  • Engage with clients on fashion trends and luxury market developments, demonstrating a passion for the industry.
  • Foster open communication with team members and propose effective solutions when necessary.
  • Contribute to the visual merchandising of products according to McQueen standards.
  • Ensure store maintenance and appropriate product levels on the sales floor, adhering to corporate policies.
  • Adhere to company grooming standards and policies.
  • Exceed individual financial targets and enhance sales performance, contributing to store success.
  • Proactively identify cross-selling opportunities across all product categories.
  • Maintain and develop client relationships using CRM and digital tools.
  • Participate in clienteling initiatives to strengthen client loyalty.
  • Stay updated on product knowledge, sales techniques, client services, and company policies.
  • Operate with care and respect for products.
  • Comply with company procedures on operations, stock, cash activity, inventory, logistics, and reporting.

Qualifications

  • Proven experience in a similar role within fashion retail companies.
  • Fluency in German and English.
  • Demonstrated ability to drive and exceed individual and store KPIs.

Skills

Excellent commercial awareness. Team-player mentality. Strong verbal and written communication skills. Strong selling skills and ability to overcome objections. Customer-centric approach and entrepreneurial spirit. Ability to work in a fast-paced and dynamic environment. Luxury product knowledge.

Experience

Proven experience in a similar role within fashion retail companies is required.

Benefits

McQueen offers a dynamic and supportive work environment, encouraging personal and professional growth within the luxury fashion industry.

Culture

McQueen embraces a culture of empowerment, teamwork, respect, and kindness, fostering an environment where employees can thrive and achieve shared goals. The company values diversity and inclusivity, welcoming applications from all qualified candidates.