Assistant Store Manager
Join Alexander McQueen in Guangdong as an Assistant Store Manager. Drive sales, lead teams, and embody brand values in this luxury fashion role.
Overview
Alexander McQueen, a distinguished British luxury fashion house, was founded in 1992 by Lee Alexander McQueen and became part of the Kering Group in 2001. Under the creative direction of Seán McGirr since December 2023, the brand is renowned for its innovative expression of individuality and its avant-garde approach to British tailoring. As an employer, Alexander McQueen offers a dynamic environment that values empowerment, teamwork, respect, and kindness, fostering a culture where creativity and excellence thrive.
Role & Responsibilities
- Exceed sales targets and KPIs by building and maintaining a strong client base.
- Analyze sales figures and CRM activities to develop and execute sales strategies.
- Oversee in-store promotional displays and customer events in collaboration with visual merchandising and press departments.
- Liaise with team members and customers to resolve urgent issues promptly.
- Deliver exemplary customer service and diplomatically resolve customer situations.
- Adhere to and reinforce visual merchandising guidelines.
- Review seasonal orders with sales associates to maximize merchandise potential.
- Conduct business recaps focusing on sell-through with sales associates.
- Lead and motivate staff by setting an exceptional example.
- Identify and manage performance issues to ensure fair and consistent processes.
- Conduct in-store training and coordinate the induction of new staff.
- Carry out yearly appraisals and provide constructive feedback and development objectives.
Qualifications
- Minimum 8 years of experience in luxury fashion retail, with at least 2 years in a managerial role.
Skills
Experience
A minimum of 8 years in luxury fashion retail, with at least 2 years in a managerial capacity, is required.
Benefits
Alexander McQueen, as part of the Kering Group, offers a diverse and inclusive workplace that encourages talent expression and adaptation to a changing world.
Culture
The culture at Alexander McQueen is defined by empowerment, teamwork, respect, and kindness. The brand fosters an environment where creativity and excellence are paramount, encouraging employees to thrive and contribute to the brand's innovative legacy.