Client Advisor

Overview

Marni, a distinguished name in the luxury fashion industry, is renowned for its artistic flair, vibrant color palettes, and avant-garde designs. As part of the OTB Group, Marni is celebrated for its commitment to creativity and innovation, consistently challenging traditional fashion norms. The brand offers a dynamic and inspiring work environment for those passionate about fashion and artistry.

Role & Responsibilities

• Greet and assist clients with a personalized approach.
• Provide expert product knowledge and styling advice.
• Drive sales through upselling and cross-selling.
• Maintain high client satisfaction for repeat business.
• Build and maintain strong client relationships.
• Develop a client book and engage through follow-ups.
• Anticipate client needs and offer recommendations.
• Uphold the brand's values and standards.
• Stay updated on brand history and industry trends.
• Ensure store presentation aligns with brand guidelines.
• Process transactions and handle POS operations.
• Manage inventory and stock replenishment.
• Support back-office functions and visual merchandising.

Qualifications

• Previous experience in fashion, jewelry, or lifestyle brands.
• Strong interpersonal and storytelling skills.
• Ability to meet and exceed sales targets.
• Passion for delivering a personalized shopping experience.
• Ability to interact with an international clientele.
• Collaborative spirit to work within a dynamic team environment.
• Fluency in additional languages is a plus.

Skills

Experience

Previous experience in fashion, jewelry, or lifestyle brands is required.

Culture

Marni fosters a culture of creativity and innovation, encouraging employees to embrace art, color, and individuality. The brand values diversity and inclusivity, creating an intercultural environment where talents and out-of-the-box thinkers thrive.