Client Advisor
Join Marni in Dallas as a Client Advisor, where creativity meets luxury fashion. Contribute to sales and client relationships in a dynamic environment.
Overview
Marni, a distinguished name in the luxury fashion industry, is celebrated for its avant-garde approach and vibrant aesthetic. As part of the global fashion conglomerate OTB Group, Marni offers a dynamic work environment that fosters creativity and innovation. The brand is renowned for its commitment to artistic expression and its ability to consistently challenge conventional fashion norms.
Role & Responsibilities
- Achieve and exceed monthly sales targets as set by management.
- Demonstrate comprehensive product knowledge across all categories and stay informed about new collections.
- Deliver exceptional customer service, ensuring a sophisticated and enjoyable shopping experience.
- Cultivate and maintain long-term client relationships through personalized follow-ups and clienteling strategies.
- Align with Marni's brand standards throughout the sales and post-sale processes.
- Collaborate with colleagues to meet store objectives and enhance team performance.
- Stay updated on fashion trends and competitor activities to better serve clients.
- Organize and manage client appointments, preparing merchandise in advance.
- Contribute to inventory management and maintain visual merchandising standards.
- Provide qualitative feedback to store management to improve operations.
Qualifications
- Previous retail customer service experience in the luxury market.
- Proficiency in writing and verbal communication skills.
- Possession of a client book is preferred.
Skills
Experience
4+ years in a premium/luxury commission sales environment.
Benefits
Employees enjoy a vibrant and inclusive work environment with opportunities for professional growth and development within the luxury fashion sector.
Culture
Marni fosters a culture of creativity, inclusivity, and innovation. The brand encourages its employees to embrace art, color, and individuality, creating a workplace that values diversity and forward-thinking.