Store Manager

Posted Mar 2, 2026

Join Maison Margiela in London as a Store Manager. Lead a team in a prestigious luxury fashion house, enhancing sales and customer experience.

Overview

Maison Margiela, a distinguished Parisian fashion house established in 1988 by Belgian designer Martin Margiela, is renowned for its avant-garde approach to fashion. As part of the OTB group since 2002, Maison Margiela continues to redefine modern fashion with its haute couture, ready-to-wear collections, and an array of luxury accessories. The brand is celebrated for its unique aesthetic and commitment to innovation, making it a prestigious employer in the luxury fashion industry.

Role & Responsibilities

Lead, motivate, and develop the store team to achieve and exceed sales objectives while maintaining high standards of customer service.
Drive the store's sales performance by developing and implementing strategies to maximize profitability.
Ensure a superior customer experience through excellent service and a client-centric approach, building long-term relationships with high-profile clientele.
Oversee store operations including inventory management, visual merchandising, and adherence to Maison Margiela standards and procedures in collaboration with the Operations Manager.
Train and mentor staff to enhance product knowledge, customer service skills, and overall team performance.
Analyze key performance indicators (KPIs) and use data to make informed business decisions and strategies.
Represent and embody the values and culture of Maison Margiela, both in-store and within the local community.
Address any operational issues and provide solutions in a timely and effective manner.

Qualifications

Minimum of 5 years of retail management experience, preferably within the luxury fashion or luxury goods industry.

Skills

Proven ability to lead, inspire, and manage a team effectively. Strong sales and customer service background, with a demonstrated ability to meet and exceed sales targets. Excellent verbal and written communication skills; ability to engage and build rapport with clients and staff alike. Capable of developing and executing plans to improve store performance and client experience.

Experience

A minimum of 5 years in retail management, ideally within the luxury fashion or goods sector.

Benefits

Competitive benefits package including opportunities for professional growth within a prestigious fashion house.

Culture

Maison Margiela fosters a culture of innovation and creativity, encouraging employees to embrace the brand's avant-garde ethos. The workplace environment is dynamic and collaborative, with a strong emphasis on personal and professional development.