Store Manager

Overview

Maison Margiela is a Paris-based fashion house renowned for its conceptual, deconstructed approach to luxury. Known for haute couture, ready-to-wear and the contemporary MM6 line, the house emphasizes creativity, craftsmanship and a distinct artistic sensibility. Maison Margiela operates within the OTB (Only The Brave) group and maintains an international retail footprint that serves a discerning, global clientele.

Role & Responsibilities

• Lead store performance to achieve sales and profitability targets through proactive action plans in coordination with the Retail Manager.
• Set, monitor and drive daily, monthly and long-term sales objectives while adapting quickly to market changes and short-term pressures.
• Manage omnichannel operations and ensure full compliance with Maison Margiela and OTB group retail standards and procedures.
• Oversee inventory management: review assortments, optimize stock levels and mix to reflect buying trends and customer demand.
• Analyse CRM data to develop and execute clienteling, acquisition and retention activities tailored to local and tourist clientele.
• Recruit, train and develop store staff; evaluate performance, create schedules and maintain a high-performing, service-oriented team.
• Implement and maintain visual merchandising, store presentation and housekeeping standards in accordance with brand guidelines.
• Ensure store safety, loss-prevention and emergency preparedness; respond appropriately to incidents (theft, fire, natural disasters).

Qualifications

• Proven retail management experience in fashion, jewelry or lifestyle brands—preferably in luxury or contemporary segments.
• Demonstrable track record of meeting or exceeding sales targets and driving store profitability.
• Strong leadership and people-management skills with experience recruiting, coaching and developing retail teams.
• Excellent interpersonal and storytelling skills with a customer-centric approach to deliver personalised client experiences.
• Operational competency in inventory control, merchandising/visual standards and omnichannel store processes.
• Cultural awareness and the ability to engage an international clientele; multilingual ability is an asset.

Skills

Experience

Proven experience managing a boutique or multi-category retail store, ideally within luxury or contemporary fashion; demonstrable success in achieving sales targets, executing CRM-driven clienteling, overseeing inventory and delivering high retail standards.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management, fashion or a related field preferred.

Culture

Maison Margiela fosters a creative, concept-driven environment that values anonymity, craftsmanship and experimental design. Retail teams operate within a high-touch, client-focused culture that balances artisanal heritage with contemporary retail innovation under the OTB group umbrella.