Luxury Brand Ambassador

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Location LondonEnglandUK
Type Full-time
Seniority Entry-Level
Posted Feb 24, 2026

Join Maison Francis Kurkdjian in London as a Luxury Brand Ambassador at Selfridges. Drive sales and deliver exceptional service in a prestigious luxury environment.

Overview

Maison Francis Kurkdjian, established in 2009, is a distinguished name in the world of luxury fragrances. Founded by the acclaimed perfumer Francis Kurkdjian and Marc Chaya, a former Ernst & Young associate, the brand is renowned for its exquisite creations and meticulous attention to detail. As part of the LVMH group, Maison Francis Kurkdjian benefits from the conglomerate's vast resources and global reach, currently operating in 40 countries with a diverse portfolio of fragrances for both men and women.

Role & Responsibilities

  • Serve as a fragrance expert, inspiring and acquiring new clients through evocative storytelling.
  • Provide guidance and mentorship to fellow Luxury Brand Ambassadors.
  • Proactively sell products and deliver exceptional luxury service.
  • Monitor and achieve or exceed sales targets and KPIs.
  • Demonstrate in-depth knowledge of Maison Francis Kurkdjian products and propose suitable options to clients.
  • Establish and nurture personal relationships with clients to foster loyalty.
  • Educate clients about the brand's heritage and product offerings.
  • Participate in merchandise management and monitor stock levels, reporting issues to the Account Manager.
  • Conduct operational and administrative tasks efficiently.
  • Build and maintain relationships with store management and adhere to all store policies and procedures.
  • Report to the Area Manager and collaborate with internal teams and external partners.

Qualifications

  • Creative and able to evoke emotions through fragrance storytelling.
  • Tenacious and committed to delivering the highest level of luxury service.
  • Driven and results-oriented, with a focus on business growth through events and activities.
  • Self-confident and skilled in engaging customers with strong selling abilities.
  • Immaculately groomed and presented, embodying the brand's elegance.

Skills

Exceptional communication and interpersonal skills. Strong sales and customer service acumen. Ability to work collaboratively within a team environment. Proficient in managing operational and administrative tasks. Keen attention to detail and a passion for luxury fragrances.

Experience

Beginner level experience in luxury retail or a related field is required.

Benefits

The role offers the opportunity to work within a prestigious luxury brand, with potential for career advancement and professional development.

Culture

Maison Francis Kurkdjian fosters a culture of creativity, authenticity, and excellence. Employees are encouraged to express their passion for luxury fragrances while upholding the brand's commitment to quality and innovation. As part of the LVMH group, the company provides a dynamic and supportive work environment that values collaboration and personal growth.