Boutique Manager

Overview

Maison Francis Kurkdjian, an esteemed name under the LVMH umbrella, is renowned for its exquisite fragrances and commitment to luxury. As part of the LVMH group, the brand benefits from the conglomerate's vast resources and global influence, offering employees a dynamic and enriching work environment. Maison Francis Kurkdjian prides itself on fostering creativity and excellence, making it an ideal place for individuals passionate about the luxury industry.

Role & Responsibilities

• Manage sales activities to exceed monthly, seasonal, and annual sales goals, holding the boutique team accountable for sales and IPT targets.
• Complete weekly business recaps for the Account Executive and Sales Director team.
• Plan, organize, staff, and execute special events, collaborating with the Senior Regional Account Executive/Training Manager for in-store trainings and meetings.
• Maintain the brand's luxurious image through proper product merchandising, staff presentation, and boutique cleanliness.
• Equip boutique staff with the necessary tools for daily business operations, including smart sampling, wrapping ceremonies, and gifting techniques.
• Monitor business performance, analyze results, and identify growth opportunities, communicating insights to the Regional Account Executive and Regional Sales Director.
• Ensure exceptional customer service, integrating every client into the CRM system and overseeing team follow-up.
• Track daily business activities, including sales, samples, and stock, and monitor sales diversification to enhance underperforming items.
• Develop professional expertise in MFK business procedures, product knowledge, and selling efficiency.
• Utilize the MFK Backstage training app, ensuring 100% course completion.
• Manage operational aspects of the boutique, including inventory, visual changes, scheduling, and POS management.

Qualifications

• Minimum 5 years of experience in prestige beauty, fragrance, and/or skincare sales and management in a boutique or freestanding store environment.
• Previous experience as a Business Manager, Sales, and/or Training.
• Passion for the MFK brand and its values, with the ability to convey this passion to the team and clients.

Skills

Experience

Minimum 5 years of experience in prestige beauty, fragrance, and/or skincare sales and management in a boutique or freestanding store environment.

Benefits

Competitive salary with potential for flexibility, comprehensive benefits package, and opportunities for career advancement within the LVMH group.

Culture

Maison Francis Kurkdjian fosters a culture of luxury and elegance, where creativity and excellence are paramount. The brand values passion and dedication, offering a supportive environment that encourages professional growth and collaboration. As part of the LVMH family, employees benefit from a global network and resources, enhancing their career development opportunities.