Client Advisor — Leather Goods & Fragrance
BVLGARI seeks a Client Advisor — Leather Goods & Fragrance in Beverly Hills, CA. Drive sales and manage client relationships for BVLGARI's leather goods and fragrance range.
Overview
BVLGARI is an Italian luxury maison celebrated for jewelry, watches and high-end accessories. As part of the LVMH group, the brand blends Italian craftsmanship with contemporary design and maintains a global retail network catering to affluent, style-conscious clientele.
Role & Responsibilities
- Achieve and exceed individual sales targets through consultative selling of small leather goods, handbags, accessories and fragrance.
- Provide expert product knowledge and tailored recommendations to discerning clients, including private viewings and personalized presentations.
- Develop and maintain long-term client relationships through proactive outreach, regular follow-up, and bespoke service aligned to client preferences.
- Use clienteling tools and systems to record client profiles, purchase history and preferences to inform a personalized sales approach.
- Represent the brand at client events, product launches and off‑hour appointments to enhance engagement and loyalty.
- Process sales transactions and after‑sales service in accordance with company protocols and loss‑prevention procedures.
Qualifications
- Minimum 5 years' proven experience in luxury retail, preferably specialising in leather goods, handbags or accessories.
- Demonstrable track record of meeting and exceeding sales targets within a premium or luxury environment.
- Deep knowledge of small leather goods, handbags, accessories and fragrance categories.
- Excellent verbal communication and interpersonal skills with the ability to engage and persuade a high‑net‑worth clientele.
- Fluent in English; additional language skills are advantageous.
- Willingness to work a flexible schedule, including weekends, holidays and client events outside standard store hours.
Skills
Experience
Minimum 5 years in luxury retail with demonstrable success selling leather goods, accessories or related product categories.
Benefits
Base salary plus performance-based commission; medical benefits; paid time off; 401(k) eligibility; employee luxury product discounts; training opportunities.
Culture
BVLGARI cultivates an environment rooted in Italian heritage, meticulous craftsmanship and refined client hospitality. The workplace values attention to detail, discreet service excellence and a global perspective when serving an international clientele.