Client Advisor
BVLGARI is hiring a Client Advisor in Boston, MA to deliver luxury clienteling, drive sales and represent the brand at private events.
Overview
BVLGARI is an Italian maison renowned for high-jewellery, watches and luxury accessories. Now part of the LVMH group, the brand is known for its craftsmanship, design-led collections and global boutique network. As an employer, BVLGARI emphasizes client-centric service, brand stewardship and structured training for career progression within the luxury retail environment.
Role & Responsibilities
- Deliver a seamless, highly personalised luxury experience at every client touchpoint, embodying BVLGARI’s heritage and values.
- Master and apply the BVLGARI Selling Ceremony to tailor presentations and recommendations to each client’s lifestyle and motivations.
- Achieve and consistently exceed individual and boutique sales targets through proactive client engagement and conversion.
- Develop and maintain long-term relationships with high-net-worth clients; expand the client portfolio via referrals, outreach and personalised follow-ups.
- Utilise CRM tools and data-driven insights for clienteling, pipeline management and retention strategies.
- Represent the brand at private client events, in-store activations and high-profile engagements as a BVLGARI ambassador.
- Maintain boutique standards: visual merchandising, inventory control, daily opening/closing and overall store readiness.
- Support special projects and high-profile client requests, coordinating with store leadership to ensure exemplary service.
Qualifications
- Proven track record in luxury retail or high-jewellery sales with demonstrable results against sales targets.
- Demonstrable experience engaging and servicing high-net-worth clientele with discretion and professionalism.
- Exceptional interpersonal and presentation skills, with fluency in luxury storytelling and brand heritage communication.
- Highly self-motivated, results-driven and entrepreneurial in approach to client development.
- Proficient with CRM software and digital clienteling tools; comfortable with basic retail technologies.
- Multilingual abilities are advantageous for serving an international clientele.
Skills
Experience
Minimum 5 years of progressive luxury retail or high-jewellery sales experience, with a proven record of engaging high-net-worth clients and meeting or exceeding sales targets.
Education
High school diploma required; bachelor's degree in business, hospitality, fashion or related field preferred.
Benefits
Base salary plus performance-based commission; medical and financial benefits; paid time off; 401(k) eligibility; employee luxury product discounts; training and development opportunities.
Culture
BVLGARI blends Italian craftsmanship and contemporary design within a cosmopolitan, service-driven retail culture. The workplace prioritises polished client service, continuous learning and cross-functional collaboration, offering structured training paths for those pursuing a long-term career in luxury retail.