Watches & Jewellery Expert
Louis Vuitton — Venice, Italy is hiring a Watches & Jewellery Expert to advise clients and grow the category in-store.
Overview
Louis Vuitton is a leading luxury maison within the LVMH group, renowned for craftsmanship, innovation and heritage across fashion, leather goods and accessories. As an employer, the brand emphasises client-centric service, rigorous standards of excellence and internal mobility across a global retail network.
Role & Responsibilities
- Act as the in-store ambassador for the Watches & Jewellery category, delivering the Louis Vuitton promise at every client interaction.
- Provide expert, consultative advice on watches and jewellery — both style-led and technical — to discerning clients and to colleagues requiring advanced product support.
- Proactively identify, cultivate and deepen client relationships to develop long-term business for the category and across the Maison.
- Drive category sales performance and contribute to store results by initiating and executing selling opportunities.
- Collaborate with Visual Merchandising to ensure compelling presentation and with the Field Coach Trainer to upskill the team in product knowledge and selling techniques.
- Serve as the point of reference for complex client situations and competitive market intelligence within the store.
Qualifications
- Minimum three years' experience in watches & jewellery or high-end luxury retail with proven client advisory results.
- Demonstrable technical familiarity with watch movements, materials and jewellery construction.
- Proven track record of meeting or exceeding sales targets in a luxury environment.
- Excellent communication skills, polished professional presentation and strong clienteling capability.
- Ability to mentor colleagues and transfer category expertise to the sales team.
Skills
Experience
Minimum 3 years of progressive experience advising on watches and/or jewellery within luxury retail or a specialized boutique, with a demonstrable sales track record and experience handling high-value clients.
Education
High school diploma or equivalent; vocational training or certification in watchmaking, gemology or jewellery sales is preferred but not mandatory.
Culture
Louis Vuitton cultivates a high-performance, client-focused culture grounded in craftsmanship and creativity. The retail environment rewards commercial initiative, product mastery and collaborative mentorship, with development opportunities across the LVMH network.