Team Manager
Louis Vuitton in Taormina seeks a Team Manager to lead boutique sales, coach staff and develop client relationships.
Overview
Louis Vuitton is a global maison of luxury leather goods and fashion, recognised for its craftsmanship, creativity and client-centric service. As part of the LVMH group, the brand offers an international retail network and a culture that emphasises excellence, heritage and professional development within the luxury sector.
Role & Responsibilities
- Deliver and exceed monthly and annual team sales objectives through proactive planning and execution.
- Lead, coach and develop boutique staff: conduct regular coaching, define individual development plans with the Field Coach Trainer and manage performance and succession.
- Recruit and retain top retail talent in partnership with the Store Manager; establish clear individual and team targets.
- Drive client development by building lasting relationships, leveraging clienteling tools and nurturing a personal client portfolio.
- Implement targeted action plans to maximise product performance using visual merchandising, training and in-store activations.
- Provide market and client feedback to the Country Office, offering product recommendations grounded in local insights.
- Model sales leadership on the floor: maintain a visible presence, support the team in selling, and ensure the Louis Vuitton Promise is consistently delivered.
- Oversee daily operations and ensure compliance with company policies and operational standards.
Qualifications
- Minimum 5 years of experience in luxury retail with proven leadership responsibilities.
- Demonstrated record of achieving sales targets and developing high‑performing teams.
- Proven ability to recruit, coach and build succession pipelines.
- Excellent communication and active listening skills; strong client development capability.
- Business acumen, organisational rigour, agility and resilience.
- Proficiency in Italian and English.
Skills
Experience
At least 5 years of progressive experience in luxury retail or boutique management, including direct responsibility for team leadership, sales targets and client development.
Education
High school diploma or equivalent required; tertiary qualification in Business, Luxury Management, Retail or Fashion is preferred.
Culture
The boutique environment reflects Louis Vuitton’s emphasis on refined service, craftsmanship and continuous improvement. The workplace values professionalism, mentorship and development, offering a fast‑paced, client‑focused setting within the wider LVMH ecosystem.