Team Manager
Join Louis Vuitton in Johannesburg as a Team Manager. Lead and coach a team to deliver exceptional client experiences in the luxury fashion industry. Minimum 3 years management experience required.
Overview
Louis Vuitton, a cornerstone of the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovative designs in the luxury fashion sector. As an employer, Louis Vuitton offers a dynamic and inclusive environment, fostering creativity and excellence. The brand is committed to developing its employees, offering numerous opportunities for career advancement within the global luxury market.
Role & Responsibilities
- Lead and coach the team to deliver the Louis Vuitton Promise to every client, demonstrating and modeling the four Louis Vuitton Attitudes.
- Identify, recruit, and develop talent, securing succession plans in collaboration with the Store Manager.
- Set individual and team goals; proactively assess and manage performance against expectations.
- Foster a positive and harmonious work environment, encouraging cooperation within the team and with managers.
- Support the team in building long-term client relationships, leveraging clienteling tools.
- Establish a client-centric mindset in the store to ensure the highest level of client experience.
- Communicate corporate strategy and relevant business information to the team through briefings and training.
- Provide the Country office with product recommendations and qualitative feedback based on market knowledge.
- Implement action plans to boost business and maximize product performance.
- Act as a role model in sales leadership, supporting the team in their sales efforts and fostering cross-selling.
- Manage the sales floor efficiently, ensuring business opportunities are maximized.
- Ensure compliance with policies, brand standards, and grooming guidelines.
- Support operations team in inventory management and staff planning.
Qualifications
- Minimum of 3 years of management experience in a retail environment.
- International in-store experience preferred.
Skills
Experience
Minimum of 3 years of management experience in a retail environment, preferably with international exposure.
Benefits
Louis Vuitton offers a comprehensive benefits package, including opportunities for career growth and development within the global luxury market.
Culture
The culture at Louis Vuitton is defined by a commitment to excellence, creativity, and innovation. The brand values diversity and inclusivity, fostering a collaborative environment where employees are encouraged to develop their skills and advance their careers. The workplace is dynamic and fast-paced, reflecting the brand's status as a leader in the luxury fashion industry.