Team Manager

Overview

Louis Vuitton is a preeminent luxury fashion house within the LVMH group, recognised globally for its leather goods, ready-to-wear and accessories. The maison is renowned for its exacting standards of craftsmanship, client service and retail excellence, offering career opportunities across merchandising, retail operations and client development within a rigorous, creative and heritage-led environment.

Role & Responsibilities

• Lead, coach and develop the store team to deliver the Louis Vuitton Promise and model the four Louis Vuitton attitudes (Curiosity, Empathy, Agility, Commercial Mindset).
• Set and drive achievement of monthly and annual sales targets through clear objectives, performance management and motivational leadership.
• Recruit, identify and nurture talent; implement succession plans in collaboration with the Store Manager and Field Coach Trainer.
• Drive long-term client relationships by leveraging clienteling tools, cultivating personal client portfolios and encouraging cross-selling and repurchase.
• Translate corporate strategy into store-level initiatives: run morning briefings, deliver training, animate the team and share market insights with country office.
• Manage the sales floor to maximise commercial opportunities: ensure strong product placement, visual merchandising standards and an optimal client experience.
• Act as operational lead for store standards: communicate brand policies and grooming guidelines, support inventory controls and assist workforce planning.

Qualifications

• Proven leadership capabilities with the ability to coach and develop a high-performing retail team.
• Commercially minded with experience delivering against sales targets and implementing action plans to improve product performance.
• Excellent interpersonal and communication skills; able to inspire teams and maintain high client-service standards.
• Organisational aptitude for operations tasks including inventory oversight and staff planning.
• Passion for luxury retail and strong alignment with brand values and client-centric service.

Skills

Experience

Experience in luxury or premium retail is expected, with prior supervisory or team-leader responsibilities. Demonstrable track record of coaching staff, driving sales and managing client relationships is preferred.

Education

High school diploma required; bachelor's degree in business, hospitality, fashion or a related discipline preferred.

Culture

The maison cultivates a refinement-driven, client-centric culture where craftsmanship and service excellence are paramount. Employees are expected to embody the brand’s heritage while contributing commercial insight and collaborative leadership within a high-performance retail environment.