Team Manager

Overview

Louis Vuitton is a leading luxury fashion house within the LVMH group, renowned for its leather goods, ready-to-wear and accessories. As an employer it offers an international, highly brand-focused environment that emphasizes craftsmanship, client service excellence and professional development across global retail locations.

Role & Responsibilities

• Support the Store Manager through proactive day-to-day leadership and execution of store strategy.
• Manage a product category as its ambassador: define and implement action plans to grow category performance and customer engagement.
• Drive the P&L and KPIs of the assigned area through data-driven planning, regular analysis and continuous optimisation.
• Recruit, onboard and develop store staff; identify development potential and deploy personnel development instruments in coordination with Store Manager and HR.
• Lead workforce planning, shift scheduling and performance management to ensure a high-performing team.
• Build and nurture client relationships through regular presence on the sales floor and by exemplifying highest standards of professionalism and service.
• Organise and support client events and activations in the store.
• Provide regular reporting and commercial insights to the Store Manager and Head Office.
• Transmit product knowledge and brand values, collaborating with the Field Coach Trainer to ensure consistent in-store standards.

Qualifications

• University degree or equivalent professional qualification.
• Minimum five years of retail experience with demonstrated first-line management responsibility.
• Strong commercial acumen with experience managing KPIs and category performance.
• High affinity for luxury products and uncompromising customer service orientation.
• Excellent analytical skills and a results-driven, pragmatic approach to problem solving.
• Proven ability to recruit, coach and develop retail teams.
• Fluent German and English, both written and spoken; additional languages are advantageous.

Skills

Experience

At least 5 years of relevant retail experience, including prior supervisory or team leader responsibilities in a luxury or premium retail environment.

Education

Bachelor's degree or equivalent professional qualification.

Culture

Louis Vuitton cultivates a culture of craftsmanship, creativity and uncompromising client service. The retail environment is international and multicultural, with a focus on mentorship, high standards and continuous skill development for staff across boutiques and flagship stores.