Store Operations Manager

Location ChengduSichuanChina
Type Full-Time
Seniority Manager
Posted Mar 6, 2026
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Join Louis Vuitton in Chengdu as a Store Operations Manager. Drive operational excellence and customer experience in a luxury retail environment.

Overview

Louis Vuitton, a cornerstone of the LVMH group, is renowned for its unparalleled craftsmanship and innovative spirit in the luxury fashion industry. As an employer, Louis Vuitton offers a dynamic environment where creativity and excellence are at the forefront, providing employees with opportunities to grow and excel in their careers.

Role & Responsibilities

  • Oversee all aspects of store operations to ensure operational efficiency and superior customer experience.
  • Manage back-of-house operations, including inventory management, stock control, and logistics.
  • Ensure compliance with company policies, procedures, and local regulations.
  • Collaborate with the sales team to deliver a seamless and luxurious shopping experience.
  • Assist in recruitment, training, and development of the store team.
  • Support the Store Manager in achieving sales targets and key performance indicators.
  • Analyze sales data and market trends to develop effective sales strategies.
  • Maintain regular communication with the Store Manager and stakeholders.
  • Uphold the Louis Vuitton brand image and values in all interactions.

Qualifications

  • Bachelor’s degree in Business Administration, Retail Management, or a related field.
  • Minimum of 5 years of experience in retail operations, preferably in a luxury brand environment.
  • Strong leadership and team management skills.
  • Excellent organizational and problem-solving abilities.
  • Proficient in Microsoft Office and other relevant software.
  • Fluent in Mandarin and English; additional languages are a plus.
  • Ability to work flexible hours, including evenings and weekends.

Skills

Leadership and team management Operational efficiency Customer service excellence Sales strategy development Communication and reporting

Experience

A minimum of 5 years in retail operations, with a preference for experience within a luxury brand environment.

Education

Bachelor’s degree in Business Administration, Retail Management, or a related field.

Benefits

Competitive salary and benefits package.

Culture

Louis Vuitton fosters a culture of innovation and excellence, encouraging employees to explore and develop their potential. The brand values creativity and passion, offering a supportive environment where individuals can thrive and contribute to the brand's legacy.