Senior Digital Project & Omnichannel Specialist
Join Louis Vuitton in Seoul as a Senior Digital Project & Omnichannel Specialist, driving key digital initiatives across channels.
Overview
Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its timeless luxury and innovative spirit. As an employer, Louis Vuitton offers a dynamic and inspiring environment where creativity and excellence are at the forefront of its operations. The brand is committed to fostering talent and providing opportunities for professional growth within the luxury fashion industry.
Role & Responsibilities
- Drive the execution of key digital initiatives across e-commerce, CRM, and in-store digital touchpoints.
- Enhance and implement omni-channel features to optimize the client journey.
- Analyze client interactions to identify friction points and opportunities for improvement.
- Monitor digital performance KPIs and generate insights for decision-making.
- Lead global and local digital initiatives, aligning with global strategy and local business needs.
- Design and enhance CRM capabilities to support personalized omni-channel experiences.
- Support and coordinate omni order processes to ensure smooth operations.
Qualifications
- 5–9 years of experience in digital project management and omni-channel initiatives.
- Strong understanding of App/Web platforms and omni client journeys.
- Demonstrated ability to lead digital projects and coordinate with stakeholders.
- Fluent in English with strong professional communication skills.
Skills
Experience
Minimum of 5 years in digital project management and omni-channel initiatives.
Culture
Louis Vuitton is celebrated for its commitment to innovation and excellence, fostering a culture that values creativity and collaboration. Employees are encouraged to push boundaries and contribute to the brand's legacy of luxury and sophistication.