Senior Client Advisor
Join Louis Vuitton in Beijing as a Senior Client Advisor, enhancing client relationships and driving sales in a prestigious luxury environment.
Overview
Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its exquisite craftsmanship and timeless luxury. As an employer, Louis Vuitton offers a dynamic environment where innovation and tradition coexist, providing employees with opportunities to grow within the world of high fashion.
Role & Responsibilities
- Develop and maintain client relationships through exclusive events, referrals, and strategic partnerships to attract high-net-worth individuals.
- Provide personalized services based on client profiles, including exclusive previews, customized styling solutions, and post-purchase follow-ups.
- Manage client interactions using CRM systems to ensure long-term engagement and loyalty.
- Conduct professional sales processes, including welcoming clients, identifying needs, presenting products, handling objections, and completing sales transactions.
- Achieve sales targets by breaking down personal goals and creating monthly and weekly sales plans.
- Uphold brand image through adherence to dress codes and service standards, conveying the brand's elegance and core values.
- Assist in maintaining store displays and inventory management to align with brand visual standards.
- Collect and report market feedback on product design, pricing, and competitor activities to inform brand strategy.
Qualifications
- Proven track record in luxury retail sales or client advisory roles.
- Strong understanding of luxury fashion and clienteling strategies.
- Proficiency in using CRM systems for client management.
- Excellent communication and interpersonal skills.
Skills
Experience
Experience in luxury retail or a similar high-end client-facing role is required.
Education
Bachelor's degree in Business, Marketing, or a related field is preferred.
Culture
Louis Vuitton fosters a culture of elegance and innovation, where employees are encouraged to embody the brand's heritage while driving forward with creativity. The workplace is characterized by a commitment to excellence and a passion for luxury craftsmanship.