Sales Leader

Overview

Louis Vuitton, part of the LVMH group, is a globally recognised luxury maison known for its heritage in leather goods, artisanal craftsmanship and high-end retail experience. As an employer it offers a client‑centric, high-performance retail environment with structured training and clear pathways for development within an international luxury network.

Role & Responsibilities

• Drive and achieve personal and team sales targets, taking ownership of sales performance and supporting team members to meet individual objectives.
• Deliver exceptional client experiences: proactively understand client needs, provide expert advice across product ranges, and cultivate long‑term relationships.
• Demonstrate sales leadership and advanced selling techniques; use clienteling and CRM tools to develop existing clients and identify new prospects.
• Act as a role model for the team in product knowledge, brand DNA and adherence to grooming and conduct standards.
• Support daily boutique operations including floor management, inventory control, opening/closing procedures and after‑sales service as needed.
• Assist management with people development activities: mentoring, on‑the‑job coaching and induction training for new hires.
• Serve as liaison with merchandise teams by providing market feedback on sales, product performance, client insights, local trends and competitive activity.
• Contribute to visual merchandising and store initiatives that support overall performance.

Qualifications

• Minimum 3 years' proven experience in retail sales, ideally within luxury fashion or leather goods.
• Demonstrable track record of meeting or exceeding sales targets and coaching colleagues to improve performance.
• Excellent interpersonal skills, commercial acumen, curiosity and empathy to establish trust with high‑net‑worth clients.
• Strong organisational sense and responsibility; ability to support boutique operational tasks reliably.
• Professional presentation and commitment to brand standards of conduct and appearance.

Skills

Experience

Minimum 3 years' experience in retail sales, preferably within luxury fashion, leather goods or premium accessories, with demonstrable results in client development and target achievement.

Education

High school diploma or equivalent required; tertiary education (BA/BS) in business, fashion, retail management or a related field preferred.

Culture

Louis Vuitton fosters a client‑centric, performance-oriented culture that values craftsmanship, discretion and impeccable standards. Teams operate in a collaborative, meritocratic environment with a strong emphasis on training, professional development and brand stewardship.